Lucky Days Casino Review Honest Review by Casino Guru

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Read our review of Lucky Days Casino, its players complaints and other factors. Find out why we think it’s very good and learn more about it. 8.1/10Safety Index High by Casino Guru Browse recommended casinosUser feedback:Great

Rated by 29 users

Very positivePositiveNeutralNegativeVery negativeView all (29) reviewsIn this review, Lucky Days Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino’s licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino’s Safety Index, which is our score describing the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Lucky Days Casino has a High Safety Index of 8.1, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Continue reading our Lucky Days Casino review to find out more about this casino and determine if it’s the right fit for you.

Is Lucky Days Casino fair and safe? Safety Index explained

In determining a casino’s Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino’s T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Lucky Days Casino, we thoroughly read and reviewed the Terms and Conditions of Lucky Days Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino’s T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.

Considering our estimates and the factual data we have collected, Lucky Days Casino appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). When evaluating a casino, we consider the number of complaints in relation to the casino’s size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

To our knowledge, Lucky Days Casino is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All of that, together with other factors considered in our review, has resulted in Lucky Days Casino having a Safety Index of 8.1, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.

T&Cs of Lucky Days Casino evaluated

Whenever we review online casinos, we carefully read each casino’s Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Lucky Days Casino to be unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

Lucky Days Casino player complaints

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos’ way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We have found one relevant complaint about this casino. Because of this complaint, we’ve given this casino 422 black points. You can find more information about the complaint and black points in the ‘Safety Index explained’ part of this review.

Lucky Days Casino user reviews and feedback

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Based on the 29 user reviews of Lucky Days Casino in our database, it has a Great User feedback score. You may access the casino’s user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino’s reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino’s quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Company information and licenses of Lucky Days Casino

Lucky Days Casino is in the ownership of Raging Rhino N.V. and has an annual revenue estimate greater than $20,000,000. Based on the categorization we use, this makes it a medium-sized online casino.

Lucky Days Casino holds licenses issued by licensing authorities in these geographic areas: Kahnawake (Kahnawake Gaming Commission), Malta (Malta Gaming Authority).

Withdrawal limits, win limits, and payment method options

Lucky Days Casino supports 37 payment methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Sofort Banking, InstaDebit, Nordea, Bitcoin (BTC), AstroPay, iDebit, Bank transfer, Interac, MuchBetter, Bitcoin Cash (BCH), Jeton, CashtoCode, Handelsbanken, Litecoin (LTC), Ripple (XRP), Oma Säästöpankki, Aktia, S-Pankki, BankID, Danske Bank, Revolut, Bitpace, Ethereum (ETH), POP Pankki, Säästöpankki, QR code, OP Bank, USD Coin (USDC), Tether (USDT), Alandsbanken, Brite.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino’s win and withdrawal limit is displayed in the table.

Withdrawal limits	Win limits
EUR 4,000 per day	No win limit
EUR 16,000 per week
EUR 50,000 per month
USD 4,000 per day
USD 16,000 per week
USD 50,000 per month

Note: It’s possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at Lucky Days Casino are displayed in the table below.

Language	Website	Customer support	Live chat
English
German
Finnish
French
Thai
Norwegian

To test the helpfulness of customer support of this casino, we have contacted the casino’s representatives and considered their responses. Customer support is crucial to us because it can be very useful in resolving problems with player’s account, registration at Lucky Days Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Lucky Days Casino as good.

Lucky Days Casino casino games and slots

Lucky Days Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games.

The casino’s game library includes titles from 73 providers. This includes NetEnt, Nolimit City, Play’n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, ELK Studios, Push Gaming, Endorphina, Wazdan, Habanero, Lightning Box, Booming Games, 2By2 Gaming, High 5 Games, Booongo (BNG), Relax Gaming, PearFiction Studios, Jelly, Ino Games, Oros Gaming, Fantasma Games, Swintt, Wizard games, Wishbone, Slingshot Studios, Alchemy Gaming, Boomerang Studios, Bulletproof Games, Skillzzgaming, Reflex Gaming, GONG Gaming Technologies, Powderkeg Studios, Nailed it! Games, Spribe, Fortune Factory Studios, Gamomat, ALL41 STUDIOS, Northern Lights Gaming, Reevo, Spearhead Studios, Bang Bang Games, Foxium, Buck Stakes Entertainment, Four Leaf Gaming, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, PGsoft (Pocket Games Soft), Gaming Corps, Switch Studios, Blue Ring Studios, Stakelogic, Skywind Group, High Limit Studio, SpinPlay Games, Gold Coin Studios, Hammertime, Aurum Signature Studios, Games Global, Just For The Win, Silverback Gaming, Hacksaw Gaming, AreaVegas, Print Studios.

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 22 bonuses from Lucky Days Casino in our database, which you can find in the ‘Bonuses’ part of this review.

*Note: For more information about this casino’s offers, check out our separate page dedicated to Lucky Days Casino bonuses.*In determining a casino’s Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino’s T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

T&Cs of Lucky Days Casino evaluated

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Lucky Days Casino to be unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

Lucky Days Casino player complaints

Lucky Days Casino user reviews and feedback

Based on the 29 user reviews of Lucky Days Casino in our database, it has a Great User feedback score. You may access the casino’s user reviews in the User reviews section of this page.

Company information and licenses of Lucky Days Casino

Lucky Days Casino is in the ownership of Raging Rhino N.V. and has an annual revenue estimate greater than $20,000,000. Based on the categorization we use, this makes it a medium-sized online casino.

Lucky Days Casino holds licenses issued by licensing authorities in these geographic areas: Kahnawake (Kahnawake Gaming Commission), Malta (Malta Gaming Authority).

Withdrawal limits, win limits, and payment method options

Withdrawal limits	Win limits
EUR 4,000 per day	No win limit
EUR 16,000 per week
EUR 50,000 per month
USD 4,000 per day
USD 16,000 per week
USD 50,000 per month

Customer support and language options

Language	Website	Customer support	Live chat
English
German
Finnish
French
Thai
Norwegian

Lucky Days Casino casino games and slots

Note: For more information about this casino’s offers, check out our separate page dedicated to Lucky Days Casino bonuses. Read more Read less No Deposit Bonus:Not availableDeposit Bonus:Not available Payment methods Show all (37)Payment methods (37)-

Withdrawal limits per month $50,000 per week $16,000 per day $4,000 SlotsRouletteBlackjackNo bettingVideo pokerBingoBaccaratJackpot gamesLive gamesNo pokerCraps and diceKenoScratch cardsNo eSports bettingCrash gamesAll games (15)- Slots

Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

English website All languages (6)All website languagesEnglishFrenchGermanFinnishNorwegianThaiEnglish customer support All languages (6)All customer support languagesEnglishFrenchGermanFinnishNorwegianThaiEnglish live chat All languages (6)All livechat languagesEnglishFrenchGermanFinnishNorwegianThai-

Good selection of games
Live dealer games are available
Above average withdrawal limit
Fast withdrawal processing based on players experience
Modern website
Not all game providers are available for all countries
Deposits via Neteller, Skrill or Paysafecard cannot claim Welcome Bonus
Medium sized international casino
Contact support to set various responsible gaming limits

Browse all bonuses offered by Lucky Days Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

This is a place to share experience with Lucky Days Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:Great Rated by 29 users

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Casino Guru

We want players to understand gambling.

petitgamerSenior AdeptCanada• 6 months ago Approaching LuckyDays Casino with a professional mindset, I undertook a thorough examination of its offerings to provide a comprehensive assessment. From the variety of games to the efficiency of its payment systems and customer support, I meticulously scrutinized each aspect to offer valuable insights for potential players.Pros:LuckyDays Casino offers a diverse range of games, providing ample choices for players with varying preferences. From classic table games to innovative slots, I found myself immersed in an exciting array of options, ensuring there was never a dull moment during my gaming sessions.Cons:However, I encountered some issues with the payment methods. When using Mastercard, I was surprised to encounter unexpected additional fees, which detracted from my overall enjoyment of the platform. Additionally, while Interac transfers are advertised as swift, I personally experienced delays ranging from 5 minutes to 2 hours, disrupting my gaming sessions and causing frustration. Furthermore, I found the availability of customer support to be inconsistent, leaving me feeling unsupported during critical moments when I needed assistance.Conclusion:In conclusion, while LuckyDays Casino offers an engaging gaming experience with its wide selection of games, there are areas that require improvement. Addressing issues related to payment method transparency and reliability, as well as ensuring consistent availability of customer support, would greatly enhance the overall user experience. As I reflect on my time with LuckyDays Casino, these factors weigh heavily in my assessment of its suitability for prospective players. - Diverse range of games,

24h or Faster Withdrawal
unexpected additional fees when using Mastercard, detracting from overall enjoyment of the platform.
Experienced delays ranging from 5 minutes to 2 hours with Interac transfers, disrupting gaming sessions and causing frustration.
Found availability of customer support to be inconsistent, leaving me feeling unsupported during critical moments when assistance was needed.

Gaysir8ApprenticeNorway• 6 months ago Lucky Days casino has always been my favorite casino,a lot because of the fantastic customerservice,which is always there if you have any question,and you get a quick answer.In addition,there are fast payouts.This is a casino i have 100% trust in - A trusted Casino with great customerservice

Nothing Negative

Jamethai888AdeptFinland• 1 year ago Casino with poor configuration with android phone. Difficult to play with mobile and whole website is mess, not sure are you login or not. Where is my account and credit?Not sure about withdrawal, all deposit dissappear quicly. - Some good provider

Nonsense configuration
No winning, unfair spins.

Yoshy2323ApprenticeAustralia• 1 year ago Casino is very fair always there to help specially the VIP manages they’re always there to give you the best chance and they never find any reason not to help you why I say this is I’ve had a lot of bad experiences with a lot of casinos and we all know that sometimes issues happen to matter of the staff trying to resolve things all I can say is Lucky Dreams I one of my top casinos that I play with!! I don’t really can be bothered writing reviews but after having a bad experience with boss casinos and seen what a lot of people say about that casinos like that which I think I scams but has a high rating !!! WHERE LUCKYS DREAMS IS NOT & THERE THE REAL DEAL and I FEEL THAT THIS CASINO Lucky Dreams should have a higher rating as I’ve had not one issue and I’ve been playing there for two years now and had payouts quite quickly and processed games no issues nor any glitches ..I have taken time out of my own time to make sure that this casino is promoted to its best ability - Being from Australia small bets

elle615NoviceGermany• 2 years ago no complaints, think that’s the best praise keine Gründe zur Beschwerde, denke das ist der beste Lob - KYC and withdrawal were straightforward KYC und Auszahlung waren unkompliziert

PigeonlukeUnregistered userCanada• 2 years ago The worst casino and customer service that I have ever dealt with. If I can convince you to do one thing please please don’t ever make it deposit onto this site they will steal your winnings and make it impossible to contact support to get any type of resolution. There’s 1 million online casinos and I bet you all of them are better than this one so please find another one - Definitely not the customer service

Everything

Frankmogli83Unregistered userGermany• 2 years ago If you buy so many free spins, although it is luck you get nothing for a bet of 200 euros. Too bad only 2 stars. Kauf man so viele freispiele ,obwohl es Glück ist bekommt man nichts für 200 Euro Einsatz. Schade daher nur 2 Sterne. anupamJunior ApprenticeIndia• 2 years ago This is average casino with good collection of slot provider and live casino games, I will rate it as decent for slot players, It has good live casino gaming provider which one can have fun with. - Fast verification process, this is true for Indian players

Local deposit option available for Indian players, there are all payment providers that you will find in other casino
Good collection of slot provider
Slots with altered lower RTP, can be verified by seeing in game info, pragmatic games are set with 94.5% RTP, very low and avoidable for slots standard
Withdrawal process is slow, have to remind support for my pending withdrawal request
No VIP or loyalty program

hasim1974Unregistered userGermany• 2 years ago So far I have sold more than 5000 eufo at lucky days and on 1.6.2022 I won a good sum of 27,700 euros. Unfortunately, the money was deleted and my account was blocked cheater Ich habe bis jetzt mebr als 5000 eufo bei lucky days verzo kt und am 1.6.2022 eine gute summe von 27,700 euro gewo nen volte auszahlen leider wurde das geld gelöscht und mein konto gesperrtBetrüger - hands off Finger weg

hands off Finger weg

GIROMATNoviceGermany• 2 years ago 4000 € just rattled down within a few hours without any entertainment value. Such an experience as a player has not happened to me in 12 years. The games keep crashing. At least 200 bought buys between 18 cents - 90 cents at Dead or Alive have not exceeded a maximum profit of 45 €. Closed the page out of sheer frustration and deposited €170 at VulkanVegas. Get hold of €1330.00 right away in the first free spin for €12 at 0.18 cents. With about 200 buys in the LUCKYDAYS Casino I had no luck and promptly got lucky after the change or what? NO! I don’t believe in that. If, with 200 free spins, the game on LUCKYDAYS crashes 30 times or you are automatically logged out of LUCKYDAYS umpteen times, you ask yourself what is happening in the background?! It’s like controlled. If the slot is running, the game has to be reloaded. As soon as the page is automatically reloaded, the money rattles down again. Funny or not? 4000 € innerhalb von paar Stunden ohne einen Unterhaltungswert einfach runter gerattert. So eine Erfahrung als Spieler ist mir in 12 Jahren nicht passiert.Ständig stürzen die Spiele ab. Mindestens 200 gekaufte Buys zwischen 18 Cent - 90 Cent bei Dead or Alive haben sage und schreibe eine Höchstgrenze von 45 € Gewinn nicht überschritten.Aus purer Frustration die Seite geschlossen und bei VulkanVegas 170 € eingezahlt. Direkt beim ersten Freispiel Buy für 12 € auf 0,18 Cent 1330,00 € ergattert. Bei ca. 200 Buys im LUCKYDAYS Casino hatte ich kein Glück und prompt erwischte mich nach dem Wechsel die Glücksstähne oder was?NEIN! An so was glaube ich nicht.Wenn bei 200 Freispielen 30 mal das Spiel bei LUCKYDAYS abstürzt oder man von LUCKYDAYS zig mal aus der Seite automatisch abgemeldet wird stellt man sich schon die Frage, was da im Hintergrund passiert?! Es ist wie kontrolliert. Wenn der Slot läuft muss das Spiel neu geladen werden. Kaum wird die Seite automatisch neu geladen rattert das Geld wieder runter. Komisch oder nicht? - Lots of slot providers Viele Slot Provider

Automatic logout from player account during a game Automatische Abmeldung vom Spieleraccount während eines Spiel
Crashing slots Abstürzen der Slots
No cashback, no VIP program Kein Cashback, kein VIP Programm
Very bad RTP values in my experience Sehr schlecht RTP Werte so meine Erfahrung

Anonymized359ApprenticeGermany• 2 years ago The best casino I’ve ever been to. I love the Lucky Days have been registered there for over a year, not once had anything to complain about or been dissatisfied. In the meantime, the casino has unfortunately taken my favorite provider out of the repertoire for Germany. But I don’t mind, there are other well-known providers and slots that promise a lot of fun. For me one of the most reputable casinos on the market. Das beste Casino bei dem ich je war. Ich liebe das Lucky Days bin da schon seit über einem Jahr angemeldet, nicht einmal etwas zu bemängeln gehabt oder unzufrieden gewesen. Mittlerweile hat das Casino meine lieblingsprovider leider aus dem Repertoir genommen für Deutschland. Macht mir aber nichts es gibt noch andere bekannte Provider und Slots die viel Spaß versprechen. Für mich eines der seriösesten Casinos auf dem Markt. - profit distribution Gewinnausschüttung

Best live chat Top Live Chat
Verification takes less than 2 hours Verifizierung dauert keine 2 Stunden
Lightning fast payout Blitzschnelle Auszahlung
There could be more deposit methods. Es könnten mehr Einzahlungsmethoden geben.
The page loads a little slowly at times Die Seite lädt manchmal etwas langsam

CasinoDinoSenior ApprenticeGermany• 2 years ago 5 out of 5 stars a perfect casino! Currently definitely among the top 3 casinos for German players 5 von 5 Sternen ein perfektes Casino! Aktuell definitiv unter den top 3 Casinos für Deutsche Spieler - Huge selection of games and providers Rießen Auswahl an spielen und Anbietern

Good deposit and withdrawal methods Gute Ein und Auszahlungsmethoden
Stable servers (no sudden crashes while playing) Stabile Server (keine plötzlichen Abbrüche während des Spielens)
Simple verification Einfache Verifizierung
Payouts even well over €1000 in less than 24 hours Auszahlungen sogar weit über 1000€ in unter 24h
High-quality layout, everything clearly arranged Hochwertiges Layout alles übersichtlich
I didn’t notice anything negative Deposit bonus and withdrawal everything works fine, that’s how it should be!!!! Mir ist nichts negatives aufgefallen Einzahlung Bonus und Auszahlung alles bestens funktioniert, so muss das sein!!!!

Anonymized284ApprenticeGermany• 2 years ago First deposit went with Mastercard, then no more after verification! After verification, a minimum deposit of €30 was absolute cheek. Erste Einzahlung ging mit Mastercard, anschließend nach der Verifizierung nicht mehr!Nach der Verifizierung auf einmal 30€ mindesteinzahlung absolute Frechheit. - providers that’s it Provider das war’s

Slots and site extremely slow Slots und Seite extrem langsam
MasterCard no longer available after verification MasterCard nach der Verifizierung nicht mehr verfügbar

Michael68VisitorGermany• 2 years ago Touched it yesterday, paid in 50, turnover conditions 25 times use, 25 times bonus is quite a lot, but to create. Maximum bet 5 euros. I immediately started with 4 euros and immediately had a run, ultimately 400 euros remained after implementing the conditions. Game selection is ok, but mostly I only play Playson anyway, I love fruit slots and Playson has a lot of them. Payout requested, I will report how fast or slow the payout is next time. On the whole, the casino is recommended Gestern Mal angetastet ,50 eingezahlt , Umsatz Bedingungen 25 Mal Einsatz ,25 Mal Bonus ist schon ganz schön viel ,aber zu schaffen . Maximal Einsatz 5 Euro .habe sofort mit 4 Euro angefangen und hatte auch sofort ein Run , letztendlich sind 400 Euro übergeblieben nach umsetzen der Bedingungen . Spielauswahl ist ok ,wobei ich meistens eh nur Playson spiele ,ich liebe Slots mit Früchten und Playson hat eine Menge davon. Auszahlung beantragt ,wie schnell oder langsam die Auszahlung ist berichte ich das nächste Mal . Im großen und ganzen ist das Casino zu empfehlen Anonymized458AdeptGermany• 2 years ago For me, Luckydays is an ideal casino. The rules are clear, the slots are very nice and it is already the 2nd payout in the middle 3-digit range that I had in my account within a very short time. No problems whatsoever, neither with the verification nor with the payout. Just great Für mich ist Luckydays ein optimales Casino. Die Regeln sind klar, die Slots sehr schön und es ist bereits die 2. Auszahlung im mittleren 3stelligen Bereich, die ich innerhalb kürzester Zeit auf meinem Konto hatte. Keinerlei Probleme, weder bei der Verifizierung noch bei der Auszahlung. Einfach nur Top - Clear, fair rules Klare faire Regeln

Lots of nice video slots Viele schöne Videoslots
Hassle-free quick payout Problemlose schnelle Auszahlung

mariavhUnregistered userGermany• 2 years ago I won 85 euros today but only paid 30 euros because I paid in from an account where the money shouldn’t go and because I still had an account tried several times to get the rest but they didn’t do it FINGER WEG LEAVE habe heute 85 euro gewonnen zahlen aber nur 30 euro aus weil ich von einem konto eingezahlt habe wo das geld auch hin sollte nicht ging und weil ich noch ein konto hatte habe es mehrmals versucht das ich den rest bekomme aber die machten es nicht daher FINGER WEG LASSEN - PURE FRAUD REINER BETRUG

Lobs10Junior ApprenticeMalta• 3 years ago- easy UX

good game selection
quick withdrawals
not enough promos

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucky Days Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.1/10Very big casino, based on our research and estimatesWe consider the casino’s T&Cs to be unfairNot found on any relevant casino blacklistNo player complaints or very low value of withheld winnings in complaints in relation to the casino’s sizeWe also considered other factors, which had a neutral impact on the casino’s Safety IndexThe Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

36All0Opened1Not solved9Solved26Rejected

Robert played in this casino for a while. Later, he emailed the casino about his country of residence (Sweden). Lucky Days Casino instantly informed the player that his account was going to be permanently closed since he was from a restricted country. Later, he managed to log into his account, deposit, and play. He lost the deposited money and asked the casino to close his account permanently. However, his account remained opened and he contacted the casino about this issue. The casino informed Robert that his account country residence is set to Norway and that is the reason for this misunderstanding. Player has a proof that he has already informed the casino about this on July 8. Robert demands the casino to take responsibility for them handling this incorrectly.

Read moreRead less Submitted: 01 Sep 2019 Show more complaints (+26)36All0Opened1Not solved9Solved26Rejected

Complaints directly about Lucky Days Casino

Resolved Our verdict

Case closed

Disputed amount: Can$500

Player’s withdrawal has been rejected and account access lost.

Read moreRead less Submitted: 19 Jun 2024 Case closed Our verdict

Other

Disputed amount: €150

Player’s deposit is not credited by the casino.

Read moreRead less Submitted: 07 Aug 2023 Case closed Our verdict

Unjustified complaint

Disputed amount: Can$3,700

Player’s bonus winnings have been voided.

The player from Canada has been accused of breaching bonus terms by placing single bets greater than the allowed ones. After a closer examination, we ended up rejecting this complaint as unjustified.

Submitted: 29 May 2023 Resolved Our verdict

Case closed

Disputed amount: Can$63,000

The player’s account got blocked.

The player’s account got blocked for 3rd party deposit. The complaint was resolved as the player got paid out eventually.

Submitted: 20 May 2023 Resolved Our verdict

Case closed

Disputed amount: €200

Player is struggling to access the website.

The player from Germany is experiencing difficulties accessing his casino account due to geolocation. Player’s complaint has been resolved successfully.

Submitted: 22 Apr 2023 Resolved Our verdict

Case closed

Disputed amount: Can$150

Casino website seems to be blocked.

The player from Canada is inquiring about casino website accessibility. The player confirmed she was able to acces the casino, so we closed the complaint as “resolved”.

Submitted: 09 Nov 2022 Resolved Our verdict

Case closed

Disputed amount: €200

Player’s struggling to withdraw his winnings.

Read moreRead less Submitted: 06 Oct 2022 Resolved Our verdict

Case closed

Disputed amount: €4,000

Player believes that their withdrawal has been delayed.

Read moreRead less Submitted: 31 Aug 2022 Case closed Our verdict

Player stopped responding

Disputed amount: €27,700

Player’s account has been blocked.

The player from Germany has been blocked since winning a significant amount of money. We rejected the complaint because the player didn’t respond to our messages and questions.

Submitted: 07 Jun 2022 Resolved Our verdict

Case closed

Disputed amount: €1,000

The player’s withdrawal is delayed.

The player’s withdrawal is delayed for 2 days. The complaint was resolved as the player received her money.

Submitted: 01 Jun 2022 Case closed Our verdict

Player stopped responding

Disputed amount: Can$6,500

Player’s bonus winnings have been voided.

Read moreRead less Submitted: 19 Apr 2022 Case closed Our verdict

Unjustified complaint

Disputed amount: Can$10,000

Player was accused of breaching a maximum allowed bet.

The player from Canada is dissatisfied with the bonus policy. Since the player breached the maximum allowed bet, we were forced to reject this complaint.

Submitted: 03 Apr 2022 Case closed Our verdict

Unjustified complaint

Disputed amount: €4,300

Player’s bonus winnings have been voided.

The player from Austria has been accused of breaching bonus terms by placing single bets greater than the allowed ones. After a closer examination, we rejected this complaint as unjustified.

Submitted: 02 Mar 2022 Case closed Our verdict

Player stopped responding

Disputed amount: 1,600 INR

Player’s deposit has never been credited to his casino account.

The player from India has deposited money into casino account but the funds seem to be lost. He stopped responding.

Submitted: 09 Nov 2021 Case closed Our verdict

Player stopped responding

Disputed amount: €4,000

Player’s withdrawal has been suspended.

The player from Germany had their withdrawal voided due to a third party deposit. We rejected the complaint because the player didn’t respond to our messages and questions.

Submitted: 25 May 2021 Case closed Our verdict

Player stopped responding

Disputed amount: ??

Player has been struggling to withdraw his winnings.

Read moreRead less Submitted: 23 Apr 2021 Case closed Our verdict

Player stopped responding

Disputed amount: Can$600

Player’s criticizing a complicated and lengthy verification process.

Read moreRead less Submitted: 13 Feb 2021 Resolved Our verdict

Case closed

Disputed amount: Can$299.77

Player has been asked to provide documents for additional account verification.

Read moreRead less Submitted: 12 Feb 2021 Unresolved Our verdict

Uncertain case, good regulator

Black points: 422Disputed amount: €10,000

Winnings voided due to breach of max bet rule.

Read moreRead less Read more on: askgamblers.com Submitted: 8/2020 Case closed Our verdict

Unjustified complaint

Disputed amount: €200

Player is dissatisfied with the casino.

The player from Germany doesn’t want the casino to store her personal information. We ended up rejecting the complaint because it was not justified.

Submitted: 17 Jan 2021 Case closed Our verdict

Player stopped responding

Disputed amount: €400

Player’s withdrawal has been delayed.

The player from Germany has requested a withdrawal. Unfortunately, the payment seems to be delayed. We rejected the complaint because the player didn’t respond to our messages and questions.

Submitted: 13 Jan 2021 Case closed Our verdict

Player stopped responding

Disputed amount: €4,800

Player’s withdrawal has been delayed.

The player from Netherlands has requested a withdrawal less than two weeks ago. It has been pending since. We rejected the complaint because the player didn’t respond to our messages and questions.

Submitted: 08 Dec 2020 Case closed Our verdict

Player stopped responding

Disputed amount: €3,180

Player complains that he didn’t win anything.

The player from Germany is dissatisfied with the casino’s RTP (Return to Player). The complaint was rejected because the player did not respond to us.

Submitted: 21 Aug 2020 Case closed Our verdict

Player stopped responding

Disputed amount: €2,000

Player complains that he didn’t win anything.

Submitted: 18 Aug 2020 Case closed Our verdict

Player stopped responding

Disputed amount: 2,299 kr

Player’s struggling to withdraw his winnings.

The player from Norway is experiencing difficulties withdrawing his bonus winnings. We rejected the complaint because the player didn’t respond to our messages and questions.

Submitted: 30 Jun 2020 Case closed Our verdict

Player stopped responding

Disputed amount: €1,000

Player breached a maximum bet limit.

The player from Germany breached the maximum allowed bet of €5. We rejected the complaint because the player didn’t respond to our messages and questions.

Submitted: 21 Jun 2020 Case closed Our verdict

Player stopped responding

Disputed amount: Can$2,000

Player’s struggling to withdraw her winnings.

The player from Canada is experiencing difficulties withdrawing her winnings. We rejected the complaint because the player didn’t respond to our messages and questions.

Submitted: 17 Apr 2020 Case closed Our verdict

Other

Disputed amount: €750

Player’s bonus winnings have been cancelled.

Read moreRead less Submitted: 13 Apr 2020 Case closed Our verdict

Player stopped responding

Disputed amount: Can$50

Player’s struggling to withdraw his winnings from bonus play.

Read moreRead less Submitted: 10 Mar 2020 Case closed Our verdict

Player stopped responding

Disputed amount: €700

Player complains that he didn’t win anything.

Case closed

Disputed amount: 37,500 kr

Player’s withdrawal is delayed.

The player managed to win kr37500. He then passed the verification process, but his withdrawal was delayed. The issue was successfully resolved.

Submitted: 07 Oct 2019 Case closed Our verdict

Other

Disputed amount: 3,138 kr

Player could log and deposit into a permanently closed account.

Read moreRead less Submitted: 01 Sep 2019 Show more complaints (+26)Resolved Our verdict

Case closed

Disputed amount: Can$500

Player’s withdrawal has been rejected and account access lost.

Read moreRead less Submitted: 19 Jun 2024 The player from Canada had unsuccessfully tried to withdraw $500 despite being a verified member. The casino had requested additional documents, which he submitted, but the withdrawal was rejected for failure to provide information. Subsequently, the player could not access his account to make another withdrawal. The complaint was resolved after we contacted the casino, which eventually processed the withdrawal. The player expressed frustration with the casino’s verification process and delay tactics but acknowledged that our intervention had helped expedite the resolution.

Case closed Our verdict

Other

Disputed amount: €150

Read moreRead less Submitted: 06 Oct 2022 The player from Germany is experiencing difficulties withdrawing funds because the transactions to preferred payment methods are not available. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

Resolved Our verdict

Case closed

Disputed amount: €4,000

Player believes that their withdrawal has been delayed.

Read moreRead less Submitted: 31 Aug 2022 The player from Saxony has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

Case closed Our verdict

Player stopped responding

Disputed amount: €27,700

Player’s account has been blocked.

The player from Germany has been blocked since winning a significant amount of money. We rejected the complaint because the player didn’t respond to our messages and questions.

Submitted: 07 Jun 2022 The player from Germany has been blocked since winning a significant amount of money. We rejected the complaint because the player didn’t respond to our messages and questions.

Resolved Our verdict

Case closed

Disputed amount: €1,000

The player’s withdrawal is delayed.

The player’s withdrawal is delayed for 2 days. The complaint was resolved as the player received her money.

Submitted: 01 Jun 2022 The player’s withdrawal is delayed for 2 days. The complaint was resolved as the player received her money.

Case closed Our verdict

Player stopped responding

Disputed amount: Can$6,500

Player’s bonus winnings have been voided.

Read moreRead less Submitted: 19 Apr 2022 Case closed Our verdict

Unjustified complaint

Disputed amount: Can$10,000

Player was accused of breaching a maximum allowed bet.

The player from Canada is dissatisfied with the bonus policy. Since the player breached the maximum allowed bet, we were forced to reject this complaint.

Submitted: 03 Apr 2022 Case closed Our verdict

Unjustified complaint

Disputed amount: €4,300

Player’s bonus winnings have been voided.

The player from Austria has been accused of breaching bonus terms by placing single bets greater than the allowed ones. After a closer examination, we rejected this complaint as unjustified.

Submitted: 02 Mar 2022 Case closed Our verdict

Player stopped responding

Disputed amount: 1,600 INR

Player’s deposit has never been credited to his casino account.

The player from India has deposited money into casino account but the funds seem to be lost. He stopped responding.

Submitted: 09 Nov 2021 Case closed Our verdict

Player stopped responding

Disputed amount: €4,000

Player’s withdrawal has been suspended.

The player from Germany had their withdrawal voided due to a third party deposit. We rejected the complaint because the player didn’t respond to our messages and questions.

Submitted: 25 May 2021 Case closed Our verdict

Player stopped responding

Disputed amount: ??

Player has been struggling to withdraw his winnings.

Read moreRead less Submitted: 23 Apr 2021 Case closed Our verdict

Player stopped responding

Disputed amount: Can$600

Player’s criticizing a complicated and lengthy verification process.

Read moreRead less Submitted: 13 Feb 2021 Resolved Our verdict

Case closed

Disputed amount: Can$299.77

Player has been asked to provide documents for additional account verification.

Read moreRead less Submitted: 12 Feb 2021 Unresolved Our verdict

Uncertain case, good regulator

Black points: 422Disputed amount: €10,000

Winnings voided due to breach of max bet rule.

Read moreRead less Read more on: askgamblers.com Submitted: 8/2020 Case closed Our verdict

Unjustified complaint

Disputed amount: €200

Player is dissatisfied with the casino.

The player from Germany doesn’t want the casino to store her personal information. We ended up rejecting the complaint because it was not justified.

Submitted: 17 Jan 2021 Case closed Our verdict

Player stopped responding

Disputed amount: €400

Player’s withdrawal has been delayed.

The player from Germany has requested a withdrawal. Unfortunately, the payment seems to be delayed. We rejected the complaint because the player didn’t respond to our messages and questions.

Submitted: 13 Jan 2021 Case closed Our verdict

Player stopped responding

Disputed amount: €4,800

Player’s withdrawal has been delayed.

The player from Netherlands has requested a withdrawal less than two weeks ago. It has been pending since. We rejected the complaint because the player didn’t respond to our messages and questions.

Submitted: 08 Dec 2020 Case closed Our verdict

Player stopped responding

Disputed amount: €3,180

Player complains that he didn’t win anything.

The player from Germany is dissatisfied with the casino’s RTP (Return to Player). The complaint was rejected because the player did not respond to us.

Submitted: 21 Aug 2020 Case closed Our verdict

Player stopped responding

Disputed amount: €2,000

Player complains that he didn’t win anything.

Submitted: 18 Aug 2020 Case closed Our verdict

Player stopped responding

Disputed amount: 2,299 kr

Player’s struggling to withdraw his winnings.

The player from Norway is experiencing difficulties withdrawing his bonus winnings. We rejected the complaint because the player didn’t respond to our messages and questions.

Submitted: 30 Jun 2020 Case closed Our verdict

Player stopped responding

Disputed amount: €1,000

Player breached a maximum bet limit.

The player from Germany breached the maximum allowed bet of €5. We rejected the complaint because the player didn’t respond to our messages and questions.

Submitted: 21 Jun 2020 Case closed Our verdict

Player stopped responding

Disputed amount: Can$2,000

Player’s struggling to withdraw her winnings.

The player from Canada is experiencing difficulties withdrawing her winnings. We rejected the complaint because the player didn’t respond to our messages and questions.

Submitted: 17 Apr 2020 Case closed Our verdict

Other

Disputed amount: €750

Player’s bonus winnings have been cancelled.

Read moreRead less Submitted: 13 Apr 2020 Case closed Our verdict

Player stopped responding

Disputed amount: Can$50

Player’s struggling to withdraw his winnings from bonus play.

Read moreRead less Submitted: 10 Mar 2020 Case closed Our verdict

Player stopped responding

Disputed amount: €700

Player complains that he didn’t win anything.

Case closed

Disputed amount: 37,500 kr

Player’s withdrawal is delayed.

The player managed to win kr37500. He then passed the verification process, but his withdrawal was delayed. The issue was successfully resolved.

Submitted: 07 Oct 2019 Case closed Our verdict

Other

Disputed amount: 3,138 kr

Player could log and deposit into a permanently closed account.

Read moreRead less Submitted: 01 Sep 2019 The player from Canada has been accused of breaching bonus terms by placing single bets greater than the allowed ones. We rejected the complaint because the player didn’t respond to our messages and questions.